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PRIVACY POLICY

Cosmos Limited ("us", "we", or "our") operates the  www.cosmos-pharm.com  website (the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

​We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from  www.cosmos-pharm.com

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

 

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data
- Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

- Tracking & Cookies Data

​We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purpose

Use of Data

Cosmos limited uses the collected data for various purposes:
  • To provide and maintain the Service
  • Comply with legal obligations (e.g., pharmaceutical regulations and Kenya Data Protection Act 2019).
  • To allow you to participate in interactive features of our Service when you choose to do so
  • Respond to your inquiries or requests.
  • Improve our services, website, and user experience.
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues

Data Sharing & Disclosure

We may share your data with:

  • Service Providers: Third parties assisting with website operations (e.g., hosting, analytics).
  • Legal Authorities: To comply with laws, regulatory audits, or court orders.
  • Business Transfers: In mergers, acquisitions, or asset sales.

We do not sell your data to third parties.

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.If you are located outside Kenya and choose to provide information to us, please note that we transfer the data, including Personal Data, to Kenya and process it there.

​Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer Cosmos Limited will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information. We ensure safeguards (e.g., GDPR Standard Contractual Clauses) are in place for cross-border transfers.

Security Of Data

We have implemented technical and organizational measures to protect your data, including:

  • Encryption (SSL/TLS) for data transmissions.
  • Restricted access to personal data.
  • Regular security audits.

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Links To Other Sites

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes To This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date.

Cosmos Limited

Your dedicated partner in achieving optimal health and wellness. We are committed to providing exceptional pharmaceutical care, expert advice, and a comprehensive range of health products.

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